وظائف الاهرام الاسبوعى + وظائف جريدة الوسيط مصر 19 اكتوبر
International Account Advisor (UK Account)
Role Purpose
Act as a frontline interface with customers of Vodafone UK Customers. Role involves responding to customers over the phone and resolving their inquiries. The main purpose is to facilitate and provide a Vodafone global customer service standard
Role Purpose
Act as a frontline interface with customers of Vodafone UK Customers. Role involves responding to customers over the phone and resolving their inquiries. The main purpose is to facilitate and provide a Vodafone global customer service standard
Essence of Role/Key Accountabilities
-Own and manage the client relationship: resolving calls efficiently and effectively.
- Ensure service level agreements are met and maintained.
- Work as part of a team to ensure offering world-class Customer Service at all times.
- Be proactive in regards to the improvement of processes and procedures.
- Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.
- Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service.
- Mentor and support new employees.
- Use the job tools (telephone and computer) effectively.
- Meeting service level in handling all transactions measured through productivity reports.
- Accuracy in handling all assigned tasks.
- Attendance and punctuality.
- Maintain professional work relationships with colleagues, supervisor and manager.
- Teamwork spirit.
- Flexibility.
Person Specification: Technical Skills/Professional Expertise
- Fluent English.
- Strong verbal communication skills.
- Demonstrates a positive, enthusiastic, friendly attitude.
- Ability to work on shift basis (no shifts after midnight )
- Proficiency in using MS Office application
Send your CV on marwan.zaghloul@vodafone.com
-Own and manage the client relationship: resolving calls efficiently and effectively.
- Ensure service level agreements are met and maintained.
- Work as part of a team to ensure offering world-class Customer Service at all times.
- Be proactive in regards to the improvement of processes and procedures.
- Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.
- Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service.
- Mentor and support new employees.
- Use the job tools (telephone and computer) effectively.
- Meeting service level in handling all transactions measured through productivity reports.
- Accuracy in handling all assigned tasks.
- Attendance and punctuality.
- Maintain professional work relationships with colleagues, supervisor and manager.
- Teamwork spirit.
- Flexibility.
Person Specification: Technical Skills/Professional Expertise
- Fluent English.
- Strong verbal communication skills.
- Demonstrates a positive, enthusiastic, friendly attitude.
- Ability to work on shift basis (no shifts after midnight )
- Proficiency in using MS Office application
Send your CV on marwan.zaghloul@vodafone.com
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Guys I'm looking for someone who knows how to do SEO (Search Engine Optimization)... If you do, or know someone who does, pleas respond to lsteele@glowebmark.com
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CBM is an international consultancy firm, is affiliated to Setec TPI, a subsidiary from SETEC group which is one of France’s largest Engineering firms.
Junior Marketing Responsible ( French speaker )
Responsibilities:
- Searching information about the new projects and the market in France;
Junior Marketing Responsible ( French speaker )
Responsibilities:
- Searching information about the new projects and the market in France;
- Follow up with the current clients for any new opportunities;
- Getting in contact with French clients to express our interest in collaborating with them.
-
- Skills:
- Fluent English & French
- Excellent communication skills;
- Commercial background is preferable;
- Engineering background is preferable;
- Honest and has the ability to work in confidentiality;
- Well organized.
Interested ?please send your resume with a recent photo to hr@fcbm-fr.com with subject line .
- Getting in contact with French clients to express our interest in collaborating with them.
-
- Skills:
- Fluent English & French
- Excellent communication skills;
- Commercial background is preferable;
- Engineering background is preferable;
- Honest and has the ability to work in confidentiality;
- Well organized.
Interested ?please send your resume with a recent photo to hr@fcbm-fr.com with subject line .
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CBM is an international consultancy firm, is affiliated to Setec TPI, a subsidiary from SETEC group which is one of France’s largest Engineering firms.
We seeking for Engineer French speaker only:
1-Junior marketing engineer ( French speaker )
We seeking for Engineer French speaker only:
1-Junior marketing engineer ( French speaker )
Responsibilities:
• Search for new resources to gain new clients.
• Communicate with target clients and manage customer relationships.
• Maintain relationships with existing customers in person, via telephone calls or emails.
• Search for advertising opportunities.
• Manage the production of marketing materials in addition to effective distribution. (Including brochures, handouts, promotional videos, photographs, films and multimedia programs, posters, flyers, newsletters…)
• Manage updating the website content and design.
• Organize and attend events such as conferences, seminars, receptions and exhibitions.
• Conduct market research including: o Gathering market and customer information.
o Customer questionnaires.
o Monitoring competitor activity.
• Record projects information to review marketing department performance, aiming to meet or exceed targets.
• Prepare reports
Skills and Qualifications
• BSc. Of engineering (preferably civil engineering)
• Minimum experience of 2-6 years in marketing
• Fluent English & French
• High communication skills
• Report writing skills
2-Junior Marketing Responsible ( French speaker )
Responsibilities:
- Searching information about the new projects and the market in France;
- Follow up with the current clients for any new opportunities;
- Getting in contact with French clients to express our interest in collaborating with them.
-
- Skills:
- Fluent English & French
- Excellent communication skills;
- Commercial background is preferable;
- Engineering background is preferable;
- Honest and has the ability to work in confidentiality;
- Well organized.
Interested ?please send your resume with a recent photo to hr@fcbm-fr.com with subject line .
• Search for new resources to gain new clients.
• Communicate with target clients and manage customer relationships.
• Maintain relationships with existing customers in person, via telephone calls or emails.
• Search for advertising opportunities.
• Manage the production of marketing materials in addition to effective distribution. (Including brochures, handouts, promotional videos, photographs, films and multimedia programs, posters, flyers, newsletters…)
• Manage updating the website content and design.
• Organize and attend events such as conferences, seminars, receptions and exhibitions.
• Conduct market research including: o Gathering market and customer information.
o Customer questionnaires.
o Monitoring competitor activity.
• Record projects information to review marketing department performance, aiming to meet or exceed targets.
• Prepare reports
Skills and Qualifications
• BSc. Of engineering (preferably civil engineering)
• Minimum experience of 2-6 years in marketing
• Fluent English & French
• High communication skills
• Report writing skills
2-Junior Marketing Responsible ( French speaker )
Responsibilities:
- Searching information about the new projects and the market in France;
- Follow up with the current clients for any new opportunities;
- Getting in contact with French clients to express our interest in collaborating with them.
-
- Skills:
- Fluent English & French
- Excellent communication skills;
- Commercial background is preferable;
- Engineering background is preferable;
- Honest and has the ability to work in confidentiality;
- Well organized.
Interested ?please send your resume with a recent photo to hr@fcbm-fr.com with subject line .
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